Privacy policy

Healots is operated by Alma Mater Biz Solutions Pvt Ltd, Ahmedabad, Gujarat, India. When this policy says “we”, that’s who it means.

• Order details — your name, delivery address, phone number, email and the items you ordered, when you place an order.
• Messages — whatever you share with us through the contact form, email or WhatsApp.
• Newsletter email — only if you choose to join the list.
• Basic analytics — pages visited, device type and similar aggregate signals, via Google Tag Manager and Google Analytics 4.

To pack and deliver your orders, to reply when you write to us, to send the newsletter you asked for, and to understand which parts of the site are genuinely helpful. Nothing more.

Order and form data is stored with Supabase, our database provider. Payments are handled entirely by Razorpay— your card, UPI or banking details go to Razorpay’s secure systems directly, and we never see or store card details. Delivery partners receive only the name, address and phone number needed to bring your order to your door.

We use Google Tag Manager and GA4 cookies to understand how the site is used in aggregate. Your cart and wishlist live in your own browser’s storage, not on our servers. You can clear cookies or block analytics in your browser at any time — the shop will still work.

Your data is yours. Email Hi@healots.com to ask what we hold about you, to correct it, or to have it deleted. Every newsletter includes an unsubscribe link, and you can opt out at any time.

We do not sell, rent or trade your personal information — to anyone, ever. We share it only with the services needed to run the shop (Supabase, Razorpay, delivery partners), and only as much as each one needs.

Write to Hi@healots.com or call +91 98202 77319. Alma Mater Biz Solutions Pvt Ltd, Ahmedabad, Gujarat, India.